Lustre Leopard takes your privacy seriously. Information is collected from you when you buy our products. The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies unless you configure your web browser not to accept them. These details were last updated August 2024.

Why we collect it

• To provide and operate the services and for legitimate interest
• To provide our customers with ongoing customer assistance and technical support
• To be able to contact our visitors and users with general or personalised service-related notices and promotional messages
• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services for legitimate interest
• To comply with any applicable laws and regulations.

How we store, use and share personal information

Your data may be stored through our website's data storage, databases and applications. Info is stored on secure servers behind a firewall. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Please note that we will NEVER directly share or sell your personal information to third parties.

Online Shopping Security

Our website uses PayPal Checkout. Your payment details are not shared with us, the seller. 

Please note, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

Accessing and updating your personal information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from hellothere@lustreleopard.com.

Questions

If you have any questions or complaints relating to this Privacy Policy or how we use the personal information we have about you, please contact hellothere@lustreleopard.com. We endeavour to respond to you promptly.